pkr78 Privacy Policy

1Who This Policy Applies To

This Privacy Policy applies to all individuals who visit, register on or use the pkr78 platform in any capacity — including browsing the website, creating an account, making deposits or withdrawals, placing sports bets, playing casino or slot games, or contacting customer support.

By registering on pkr78 or continuing to use the platform after this policy has been updated, you confirm that you have read and understood how your personal information is handled as described here. This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of your agreement with pkr78.

2What Data We Collect

pkr78 collects personal information in several ways — directly from you when you register or use the platform, automatically through your device and browser, and in some cases through third-party services such as payment processors.

Information You Provide Directly

• Full name and date of birth (required for age verification)
• Email address and mobile number
• Account username and password (stored in encrypted form)
• Identity documents submitted for account verification, such as a copy of your CNIC
• Communication history with customer support

Information Collected Automatically

• IP address and approximate location
• Device type, operating system and browser version
• Pages visited on pkr78, time spent and navigation patterns
• Games played, bets placed, deposit and withdrawal history
• Session duration and login timestamps

Information from Third Parties

When you use JazzCash, Easypaisa, Raast or a bank transfer to deposit or withdraw, the payment provider may share transaction reference data with pkr78 to confirm payment. pkr78 does not receive your full payment credentials from these providers — only confirmation details needed to credit or process your account.

3How We Use Your Data

The personal information pkr78 collects is used for specific, legitimate purposes directly related to operating the platform and providing a safe, functional experience for registered players. We do not use your data for unrelated purposes.

• Account creation and management: Your name, email and contact details are used to set up and maintain your pkr78 account.
• Age and identity verification: We are required to verify that all players are 18 or over. Identity documents submitted during verification are used solely for this purpose.
• Processing transactions: Deposit and withdrawal data is used to credit your account and process payments to your verified payment method in PKR.
• Fraud prevention and security: Technical and behavioural data helps us detect unusual account activity, prevent bonus abuse and protect the integrity of the platform.
• Customer support: Communication history is retained to handle ongoing queries and resolve disputes effectively.
• Platform improvement: Aggregated, anonymised usage data helps us understand how players use pkr78 so we can improve features, fix issues and optimise the experience.
• Responsible gaming: Account activity data is monitored to identify patterns that may indicate problem gambling behaviour, so that appropriate tools and support can be offered.
• Promotional communications: If you have opted in, we may send you information about relevant offers, bonuses and platform updates. You can opt out at any time through your account settings.

4Payment Information

All financial transactions on pkr78 are processed in Pakistani Rupees (PKR). pkr78 supports JazzCash, Easypaisa, Raast instant transfers and bank transfers as payment methods for both deposits and withdrawals.

When you initiate a payment through any of these providers, the transaction is handled directly by that provider's systems. pkr78 receives a transaction reference and confirmation of payment — we do not store your full JazzCash or Easypaisa account credentials, mobile wallet PINs, bank account numbers or card details on our own servers.

Withdrawal Verification

For security and fraud prevention purposes, withdrawals are processed to the same payment method used for your most recent deposit. This is a standard safeguard to ensure funds are returned to the verified account holder. Before a withdrawal above certain thresholds is approved, pkr78 may request additional identity verification. This helps protect your funds and prevents unauthorised withdrawals.

5Cookies and Tracking Technologies

pkr78 uses cookies and similar technologies to make the platform function correctly, remember your preferences and gather anonymous usage statistics. Here is a straightforward breakdown of what we use and why.

Essential Cookies

These are required for the platform to work. They manage your login session, keep you logged in while you navigate between pages, and maintain your account security state. You cannot opt out of essential cookies without it affecting your ability to use pkr78.

Functional Cookies

These remember your preferences — such as your preferred language, notification settings and any responsible gaming limits you have set — so you do not have to re-enter them every time you visit.

Analytics Cookies

pkr78 uses anonymised analytics to understand how players navigate the platform — which pages are visited most, where players encounter issues and how long sessions typically last. This data does not identify individual players and is used only to improve the platform experience.

Managing Cookies

You can manage or delete cookies through your browser settings at any time. Be aware that disabling certain cookies may affect the functionality of the pkr78 platform, particularly session management and saved preferences.

6Sharing Your Personal Data

pkr78 does not sell your personal information. We share data only in the specific, limited circumstances described below.

• Payment processors: Transaction data is shared with JazzCash, Easypaisa, Raast and banking partners solely to process your deposits and withdrawals.
• Identity verification providers: Where third-party verification services are used to confirm age or identity, the minimum required data is shared with those providers under strict confidentiality agreements.
• Technology and infrastructure partners: Hosting, security and platform infrastructure providers may process data on pkr78's behalf. These providers are contractually bound to use data only for the services they provide to pkr78.
• Legal obligations: pkr78 may disclose personal data if required to do so by applicable law, a court order or a legitimate request from a law enforcement authority. We will only disclose the minimum information required to comply with such requests.
• Fraud and security: In cases of suspected fraud, money laundering or abuse of the platform, relevant account and transaction data may be shared with fraud prevention services or relevant authorities.

7Data Retention

pkr78 keeps your personal data for as long as your account is active and for a reasonable period after closure, in order to handle any outstanding disputes, comply with legal record-keeping requirements and support fraud investigations if needed.

• Active account data: Retained for the lifetime of your account.
• Transaction records: Kept for a minimum period following account closure in line with standard financial record-keeping practice.
• Identity verification documents: Retained for the period required to meet verification obligations, then securely deleted.
• Support communications: Kept for a reasonable period to handle follow-up queries and resolve disputes.
• Anonymised analytics data: May be retained indefinitely as it cannot be linked back to individual players.

When data is no longer needed and there is no legal reason to retain it, pkr78 will delete or anonymise it securely.

8Your Rights Over Your Data

As a registered pkr78 player, you have genuine rights over your personal information. These are not formalities — you can exercise them by contacting our support team.

• Right to access: You can request a copy of the personal data pkr78 holds about you.
• Right to correction: If any personal information on your account is inaccurate or outdated, you can ask us to correct it.
• Right to deletion: You can request that your account and associated personal data be deleted, subject to any legal obligations that require us to retain certain records such as transaction history.
• Right to restrict processing: In certain circumstances you can ask pkr78 to limit how your data is used while a query or dispute is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as receiving promotional emails — you can withdraw that consent at any time via your account settings.

To exercise any of these rights, contact pkr78 support by email at [email protected] or via the live chat in your account dashboard. We will respond within a reasonable timeframe.

9Children and Minors

pkr78 is strictly an adults-only platform for players aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If a minor accesses the platform and provides personal data, that data will be deleted as soon as it comes to our attention and the associated account will be closed.

If you are a parent or guardian and believe a minor has registered on pkr78, please contact support immediately so the account can be reviewed and closed. See the Responsible Gaming page for guidance on parental controls and keeping younger family members away from online gaming platforms.

10Security Measures

pkr78 takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration or loss.

• SSL/TLS encryption on all data transmitted between your device and pkr78 servers.
• Passwords are stored in a hashed, encrypted format — pkr78 staff cannot see your actual password.
• Access to player data within the pkr78 organisation is restricted to staff who require it to carry out their role.
• Regular internal reviews of security practices and access controls.
• Account activity monitoring to detect unusual login patterns or suspicious transactions.

While pkr78 takes every reasonable precaution, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password, do not share your login details with anyone, and log out after each session on shared devices.

11Changes to This Privacy Policy

pkr78 may update this Privacy Policy from time to time to reflect changes in how the platform operates, new services introduced, or updates to applicable legal requirements. When meaningful changes are made, registered players will be notified — either via a notice on the platform or to the email address on their account.

The date at the top of this page reflects when the policy was last updated. Continued use of pkr78 after a policy update has been published constitutes acceptance of the revised policy. If you do not agree with a change, you have the right to close your account by contacting support.

12Contact Us About Privacy

If you have questions, concerns or requests relating to this Privacy Policy or how pkr78 handles your personal data, please get in touch with our support team. We take privacy queries seriously and will respond promptly.

• Email: [email protected]
• Live chat: Available in your account dashboard once logged in.
• FAQ: Common privacy questions are also covered in our FAQ page.